Trade Unions and Cooperation: Case Studies in Quebec Manufacturing
Harrisson et Normand Laplante
paper examines the implementation of total quality management
(TQM) programmes in four unionized plants where trade
unions and managers join forces during the implementation
process. This joint regulation between local union representatives
and managers is supported at the institutional level where
the state private corporation and trade union confederations
have paved the way for cooperative practices at the firm
level. The economic and social situation of the firm strongly
contributes to shaping the involvement of trade unions
and labour in this joint regulation. The patterns of transformation
resulting from the relations between management and labour
are not universal, but are rather an outcome of negociation
between actors on TQM normative needs and the specifics
of the social reality of the plant. The settlements between
trade union officials and plant managers are experimental
and are reached on a local level.
Denis et Normand Laplante (1996), " TQM, Trade Unions
and Cooperation: Case Studies in Quebec Manufacturing
Plants. " Economic and Industrial Democracy, Vol.
17, no 1, 99-129.